Frequently Asked Questions

Everything you need to know about shopping with Sunaofe

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary based on destination but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Yes, Sunaofe ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your location.

How can I contact customer support?

Our customer service team is available via live chat on our website, or you can email us at support@sunaofe.com. We typically respond within 24 hours.